EMPLOYEE SPOTLIGHT: Amanda
Here at GoNetspeed, we pride ourselves on our service, but also as important is the people who bring you that service! The people are what make GoNetspeed a great company and we hope you value what they bring to the table as much as we do. This month we recognize Amanda, who is a Customer Care Coordinator. Amanda has been employed at GoNetspeed a little over and a year and a half now. Amanda answers your calls and emails as she is one of the people who helps out with Customer Service, trying to make every experience easy on the customer. Amanda also assists with quoting and contracts in our Connecticut markets, assists with residential billing and collections, scheduling installation appointments, as well as customer moves, and disconnects. Before working for GoNetspeed, Amanda worked at Fibertech Networks based in Rochester, NY and started as a permits administrator in 2011. In 2013, she moved to the Sales department and became an Enterprise Customer Care Coordinator. In August of 2015, Fibertech was bought out by Lightower Fiber Networks for 1.9 billion dollars and Amanda stayed with the company, becoming a Client Services Manager before coming to GoNetspeed. Amanda’s favorite food is Greens and Beans. We appreciate everything Amanda brings to the company and hope you do the same!