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Fiber Optic Installer

GoNetspeed is looking for a Fiber Optic Installer to join our team.


New Haven, CT

Job Description

The Fiber Optic Installer will be the face of GoNetspeed and will possess excellent technical ability as well as customer service skills. The day-to-day duties will require completing residential customer installations that include fiber optic equipment, Wi-Fi routers, video streaming players & video streaming services setup.

Required Skills

  • Installation of fiber optic cabling from the interior of the home to the exterior FTTH housing
  • Prep and splice fiber optic connectors
  • Installation of ONT (Optical Network Terminal), wireless router and video streaming players
  • Complete the setup of wireless network and streaming services in the home
  • Troubleshoot customer’s home network to isolate and resolve service-related issues
  • Educate customers on how to properly operate their newly installed services


  • Candidate must have a minimum of one-year installation experience and a strong understanding of fiber optic technology, computers & home networking skills. Basic knowledge of video is helpful.
  • Be able to properly use hand tools and power tools
  • Able to perform all work neatly with exceptional attention to detail
  • Must be able to stoop, kneel or crouch for long periods of time
  • Ability to lift and move 75 lbs
  • Must be able to climb ladders and work at elevations
  • Willing to work long days, weekends and holidays when necessary
  • Must possess a valid state driver’s license and non-negligent driving record
  • Must pass a pre-employment drug test and background check
  • Must be able to communicate in a courteous and professional manner

GoNetspeed is an equal opportunity employer m/f/d/v

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