Location
West Hartford, CT
Job Description
The Fiber Optic Installer will be the face of GoNetspeed and will possess excellent technical ability as well as customer service skills. The day-to-day duties will require completing residential customer installations that include fiber optic equipment, Wi-Fi routers, video streaming players & video streaming services setup.
Required Skills
- Installation of fiber optic cabling from the interior of the home to the exterior FTTH housing
- Prep and splice fiber optic connectors
- Installation of ONT (Optical Network Terminal), wireless router and video streaming players
- Complete the setup of wireless network and streaming services in the home
- Troubleshoot customer’s home network to isolate and resolve service-related issues
- Educate customers on how to properly operate their newly installed services
Education
- Candidate must have a minimum of one-year installation experience and a strong understanding of fiber optic technology, computers & home networking skills. Basic knowledge of video is helpful.
- Be able to properly use hand tools and power tools
- Able to perform all work neatly with exceptional attention to detail
- Must be able to stoop, kneel or crouch for long periods of time
- Ability to lift and move 75 lbs
- Must be able to climb ladders and work at elevations
- Willing to work long days, weekends and holidays when necessary
- Must possess a valid state driver’s license and non-negligent driving record
- Must pass a pre-employment drug test and background check
- Must be able to communicate in a courteous and professional manner
GoNetspeed is an equal opportunity employer m/f/d/v