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Product Manager

GoNetspeed is looking for a Product Manager to join our team.

Location

Rochester, NY

Job Description

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to deliver a GREAT customer experience, scalable internal processes, and ensure revenue goals are met. The Product Manager also ensures that the product supports the company’s overall strategy and goals.

The Product Manager is expected to
  • Be obsessed with creating an outstanding customer experience
  • Define the product strategy and roadmap
  • Understand the Product(s) that he/she supports including the business value and delivering a GREAT customer experience
  • Deliver Market Requirements Documents and Product Requirements Documents with prioritized features and corresponding justification
  • Work with external third parties to assess partnerships and licensing opportunities
  • Run beta and pilot programs with early-stage products and samples
  • Be an expert with respect to the competition
  • Work with Marketing Leader to develop the core positioning and messaging for the product
  • Facilitate product training for the sales team, including training on how to give product demonstrations. Work with Marketing Leader to set pricing to meet revenue and profitability goals
  • Forecast the long-term revenues to be derived from new products.  Report on results and update forecasts monthly.
  • Work with Marketing Communications Team to develop sales tools and collateral
  • Work with the finance and engineering team to ensure product profitability, including monthly measurement of results.
  • Propose an overall budget to ensure success
  • Act as a leader within the company
  • Exhibit a growth mindset, an ability to take risks, question norms, unlearn old habits & to not take one’s self too seriously

Required Skills

  • Experience with over-the-top video products and services preferred.
  • Experience with telecommunications products and services.
  • Proven project management skills.
  • Demonstrated success defining and launching excellent products
  • Excellent written and verbal communication skills
  • Skill in operating various office equipment.  Proficient in the use of personal computer applications including Microsoft Office, Crystal Reports, and the Company Billing System.  Knowledge of customer relationship management (CRM) applications
  • Ability to organize and prioritize multiple work assignments and manage projects effectively.
  • Ability to work independently.
  • Ability to solve problems and make sound decisions using information at hand.
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority
  • Must be able to travel 15% of the time

Education

Bachelor’s degree in Business, Economics or Accounting plus five years industry experience as a Product Manager or Product Development with fiber based Internet services.



Working Conditions:
 
This factor measures the surroundings or physical conditions under which a job must be done and the extent to which those conditions make the job disagreeable.  Consider the presence and relative amount of exposure to dust, dirt, heat, fumes, contaminants, cold, noise, vibration, wetness, etc. 
  • Good working conditions with the absence of disagreeable conditions.
 
Work Schedule:
Marketing Department core business hours, 8 to 5:00 Monday through Friday. Extended hours as dictated by the needs of business.
 
Note:  The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.  
 

GoNetspeed is an equal opportunity employer m/f/d/v

© 2021, GoNetspeed. All Rights Reserved.

*Estimated cost savings based on average competitor pricing. Actual savings may vary by location. Assumes monthly YouTube TV subscription fee of $64.99 a month. YouTube TV-specific savings of up to $500/year calculated by annualizing mean reported monthly spending on pay-TV of $107 and subtracting the annualized $64.99 monthly base package costs of YouTube TV. Based on a study by the Leichtman Research Group, published Oct. 31, 2018. YouTube TV is a trademark of Google LLC.