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Residential Sales Manager

GoNetspeed is looking for a Residential Sales Manager to join our team.



Job Description

The Residential Sales Manager is responsible leading and supporting the residential field sales team and external sales partners.  Responsibilities include recruiting, training, and guiding the members of this team.  This individual will lead from the front, which includes traveling in the field, side-by-side selling, and selling directly to consumers to set an example for the team.  This position will also own residential sales quotas and will implement strategies to achieve them.

Essential Job Functions:
  • Manages Direct Sales Reps and external sales partners.
  • Heavy emphasis on recruiting, hiring, and prospecting.
  • Conducts personnel reviews to measure job performance.
  • Mentors employees to ensure equitable treatment of all staff members in accordance with company policy and practices, and to be certain they are doing their best for themselves and the company.
  • Coordinates and leads training of the sales team via internal and external resources.
  • Resolves escalations of sales issues as needed.
  • Executes local sales events with team.
  • Ensures that the sales team and partners are trained on products and services.
  • Develops partnerships with new external sales partners.
  • Provides analytics, reporting, and other operational support as needed.

Required Skills

  • Knowledge of direct sales processes and associated sales skills.
  • Ability to track and manage sales performance.
  • Ability to negotiate issues with customers and take on escalations from Sales Reps.
  • Knowledge of company products and service.
  • Knowledge of company policies and procedures.
  • Skill in oral and written communication.
  • Skill in identifying problems and resolutions.
  • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
  • Ability to work with numbers and calculations.
  • Ability to manage multiple projects and deadlines in fast paced environment.
  • Knowledge of telephone and internet operations and subscriber service concerns a plus.


  • High school diploma required; 2 or 4 year degree preferred, with a minimum of five years of sales and/or sales management experience. Prior management experience preferred.


GoNetspeed is an equal opportunity employer m/f/d/v

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*Estimated cost savings based on average competitor pricing. Actual savings may vary by location. Assumes monthly YouTube TV subscription fee of $64.99 a month. YouTube TV-specific savings of up to $500/year calculated by annualizing mean reported monthly spending on pay-TV of $107 and subtracting the annualized $64.99 monthly base package costs of YouTube TV. Based on a study by the Leichtman Research Group, published Oct. 31, 2018. YouTube TV is a trademark of Google LLC.