Hi! Here's how
to get in touch.

Contact us!

We are aware that there are intermittent problems with our toll free number. The problem lies with our voice provider and we are escalating the trouble. If you experience this issue calling in, we suggest you do one of the following:
  • Try calling us back at different times
  • Email us at customerservice@gonetspeed.com
  • Chat with us (found on the GoNetspeed website) Monday – Friday 8AM – 5PM EST
Customer Service/Billing/Sales
Toll Free: 855-891-7291, Option 1
Mon-Fri   8:00AM-5:00PM

Any inquiries outside normal business hours
will be returned promptly on the next business day.

24/7 Technical Support
Toll Free: 855-891-7291, Option 2
GoNetspeed Headquarters
50 Methodist Hill Drive, Suite 650
Rochester, NY 14623

© 2020, GoNetspeed. All Rights Reserved.

*Estimated cost savings based on average competitor pricing. Actual savings may vary by location. Assumes monthly YouTube TV subscription fee of $64.99 a month. YouTube TV-specific savings of up to $500/year calculated by annualizing mean reported monthly spending on pay-TV of $107 and subtracting the annualized $64.99 monthly base package costs of YouTube TV. Based on a study by the Leichtman Research Group, published Oct. 31, 2018. YouTube TV is a trademark of Google LLC.