As long as you’re one of our residential customers, the Flat Rates Forever! price plan you start with is yours for as long as you keep that plan and that address. A $50 flat rate stays a $50 flat rate. No price hikes. No sneaky fees. No contracts. Ever.
The only exceptions to “forever” are things like:
- if you let payments go past due
- if you move to an area we don’t service yet
- if a new government-imposed tax/fee/charge surprises us both
- if you or we decide to discontinue your service voluntarily
Of course, stuff outside of GoNetspeed’s service offering is its own thing. Like whatever third-party streaming TV services/content you decide to purchase, etc.
If you end up moving to a new place in an area we also service, your same flat rate will apply there for the same level of service—the only add-on would be an installation charge to connect fiber to your new residence.
Our Flat Rates Forever! offer is another way to let our customers know how committed we are to their internet-related happiness. We’re guessing you’ll be into it too (since pretty much everyone likes a nice flat price).